April 1, 2021
An old adage about customer service claims that ‘people remember the service a lot longer than they remember the price’. That fits nicely with our service philosophy at Flux, where we treat our global energy retailer clients like partners. Here’s...
April 1, 2021
An old adage about customer service claims that ‘people remember the service a lot longer than they remember the price’. That fits nicely with our service philosophy at Flux, where we treat our...
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March 30, 2021
The planetary imperative for the evolution of industry is more important than ever before. Companies across all sectors are finally being held to account for creating change by governments,...
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March 8, 2021
What do a pioneering utility software company at the bottom of the world and an ambitious Belgian pricing app provider have in common? Aside from solid banter and a whole lot of smarts, they share...
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March 4, 2021
To succeed in the dynamically evolving energy future, a retailer needs a software solution that is flexible enough to adapt for a multitude of use cases. But to support and enable the fancy new...
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February 10, 2021
Cast your mind back to 2017, when just under 70% of UK households remained on standard variable tariffs (SVTs) with the ‘big six’ energy retailers. Theresa May declared the UK energy market...
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January 18, 2021
Think some energy consumers are simply too hard for your business to reach? Flux’s new Flexible Billing product can help you reach and retain new customers, no matter how detailed their needs.
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December 23, 2020
Distributed Energy Resources (DER) are democratising power production, access and consumption. Where once energy production and supply was limited to a lucky few, new technology means it’s now in...
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December 1, 2020
Consumer demand is increasingly putting pressure on business-to-consumer (B2C) companies to practice responsible business by doing better by the environment. But why is this same pressure not...
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September 21, 2020
For the best part of the last century consuming electricity was largely a passive affair.
You signed on with a utility company, tried not to use the tumble drier during peak periods and...
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