January 18, 2021
Think some energy consumers are simply too hard for your business to reach? Flux’s new FlexiBill product can help you reach and retain new customers, no matter how detailed their needs.Read More
The world of energy tech is overflowing with potential. New offerings, combining world leading software with distributed energy resources, are already shifting the traditional energy models that have dominated the last century. One of the key drivers of this is carbon reduction, allowing energy users to become less reliant on centrally-located energy generation, which in many cases comes from non-renewable sources.
Established energy retailers need to be exploring the opportunities that can be found in the new energy economy - global solar capacity is growing exponentially, tripling in the three years from 2018 and reaching a total installed capacity of one Terawatt (TW) in April. It is forecast to grow to 2TW by 2025.
However, once the risk assessment is complete and the development of a new offering given the green light, it might be the company’s legacy software that has other ideas.
Visionary companies won't get ahead by relying on outdated tech. The projects become too slow, too expensive and by the time a new offering or tariff goes live, it is no longer viable.
Energy and utility companies tell us that they're battling with multiple legacy software systems, many of which are outdated, expensive and unable to integrate.
The complexity and manual handling required just to keep these systems running leave almost no space to plan for, let alone implement, new tariffs or propositions. Many new offerings require complex flows of data, in multiple directions, compared to the traditional linear model. With complex data comes hard to manage contracts and plans, which can increase operational load and costs.
Flux’s billing products ingest complex pricing information and simplify it for operators and clients, standardising the process and removing error. Our platform also lightens the workload and manual processes required by an organisation to monitor the performance of a new tariff or offering once it has been introduced into the market.
As things change and grow, a client using the Flux platform can update the algorithm whenever a change is needed, rather than replacing old systems. We replaced customisation with configurability, which means users get a future-proofed product, ready to flex as needed.
As the new energy economy evolves, the needs of energy customers are becoming more complex. Energy users are more educated and there is demand for using traditional offerings in a more sophisticated manner, such as 100% renewable power purchase agreements.
Our billing software gives organisations a competitive edge, by allowing them to respond faster and more dynamically to their customers' changing needs. The ability to change price plans at either a system or connection level creates flexibility to rapidly provide new offerings or scenarios to your customers.
The power to transform
There is so much potential that can be achieved with the perfect partnership of an energy provider and software that allows them to change and grow.
To be competitive, energy companies must equip themselves with the correct tools and frame of mind to innovate and pivot towards the myriad new energy opportunities that are becoming available.
If a business struggles to respond to changing customer needs because of legacy systems, then it is time to change things up. It is possible to free yourself from traditional, long-running deployments and move to contemporary, scalable cloud deployments.
The Flux platform allows companies to constantly delight its customers while also attracting new customer segments. If you want to see what that change could look like, get in touch with us today.
Flux's mission is to empower visionary companies that are leading the energy transition; enabling them to respond to changing generation, distribution and consumption models by moving faster, pricing smarter and integrating widely.
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