Over the past decade the energy sector has shifted from commodity energy retail to ‘commodity plus’ - a mix of some digitisation of customer experience, discounts and offers, and service bundling.
Over the past decade the energy sector has shifted from commodity energy retail to ‘commodity plus’ - a mix of some digitisation of customer experience, discounts and offers, and service bundling.
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We all understand the traditional industry value chain from generators to distributors, to retailers, and eventually to consumers. While there is a lot of dialogue about the diversification of this...
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The uptake of distributed energy resources (DER) has mainly been driven by the desire to decarbonise energy use. However, the application of this type of generation goes far beyond the ‘green’...
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New retailer billing guidelines proposed by the Australian Energy Regulator (AER) aim to enable innovation in the sector, as well as make bills easier for customers to understand.
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A circular economy is the idea that the use of everything can be prolonged, reused or repurposed due to the finiteness of resources. This concept is one that many long-established energy companies...
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Australia has seen unprecedented levels of investment in large scale wind, solar and storage in recent years, creating a clean energy economic boost for the country. This has been coupled with a...
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Configurability was the key for Flux when developing an automated system for its clients to manage customer debt. With a growing number of clients who support large, complex retail books using the...
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Virtual Power Plants (VPPs) represent a way for energy businesses to take advantage of growing distributed generation and storage in a way that adds value to the company and its customers.
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When making software decisions, many energy retailer’s legacy platforms have prioritised reducing cost to serve and opex. While important, this needs to be balanced against the ability to remain...
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Last year was a tumultuous time for the UK energy sector. In some cases, this is set to continue, especially with continued uncertainty with gas supply issues.
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